Howl's Moving Castle

A couple years ago I was working at a Blockbuster in Santa Monica. A customer called to check and see if we had Howl's Moving Castle. We had it so I asked him for his last name so I could put it on hold. He said Cheadle. I didn't understand so I said cheetah. He said Cheadle again. Repeat. I ended up writing down cheetah on a piece of paper and putting it in the drawer anyway. An hour later in comes Don Cheadle who I thought was a cheetah.